Import your CoverManager guests without losing a single history.
Your customer base comes with you. You export a CSV from your current system, drag it into Qomanda and keep every guest's name, phone, email and visit history, duplicates merged and the summary in front of you before you confirm. Meanwhile your old system keeps running, and the 30-day trial asks for no card: switching costs you nothing until the day you decide to stay.
Your customers are yours. Get them out today.
Your restaurant's customer base is yours, not your software provider's, and the GDPR gives you the right to data portability: you can ask for your export and take it with you.
Look for the export customers option in your current dashboard. If it isn't there, email your provider and ask for it: a CSV of your customers is the minimum they owe you.
Do it before cancelling anything. File on your computer first, cancellations after. Once the CSV is downloaded, the hard part of the migration is already done.
Your CRM arrives with memory and your floor is set up in an afternoon.
Comes with you: your customer base with name, phone, email and language, plus whatever visit history the export carries —how many times each guest came and when. That's what makes your very first service on Qomanda know who's a regular and who's walking in for the first time.
Built fresh: the floor plan, services and capacities, and message templates. It's an afternoon's work, and you end up with your room drawn the way it actually is today instead of dragging along a five-year-old setup. If you like, we build it with you.
Bookings you already have keep being served in your current system until they run out. That's what the overlap is for, and it's exactly what comes next.
Run both systems for 30 days and pay for one.
A switch that goes well is never a cold jump: it's an overlap.
During the 30-day trial you have Qomanda set up and running while your previous system stays alive. Bookings you already had are served where they were; new ones come in through your new engine. When the old calendar empties, you cancel and that's that.
The overlap is your safety net: you run your busiest Saturday with Qomanda in production and the old system still switched on. If anything in your operation needs adjusting, you see it with room to spare, not on a Friday at nine with a full house.
And since the trial asks for no card, the overlap costs you nothing. Start today and decide in 30 days with your own services in front of you, not with a demo.
The CSV you already have will do.
It doesn't need an exact format: any CSV with one row per customer and a header row on top will do. Qomanda uses the name, phone, email and, if present, language and visits.
Two details that save you trouble: phone numbers with an international prefix (+34…) and the file saved as UTF-8, which is what keeps accents and ñ from breaking. If the export comes out of Excel, save it as "CSV UTF-8" and you're set.
When you upload it you see the summary before confirming: how many customers come in and which repeats get merged into a single profile. If something's off, fix the CSV and upload again. Nothing is written until you say so.
Your data comes in — and goes out — whenever you want.
When you move a customer base from one system to another you remain the data controller; the software is the processor. In practice that means two things: you can take it with you, and you keep the same obligations you always had (informing people, handling opt-outs, not using the data for things it wasn't meant for).
In Qomanda every customer profile has its data-deletion option, access is restricted per restaurant account, and you can re-export your base whenever you want. The day you want to leave, you walk out with your data exactly as you walked in: no lock-in, no hostages.
For specific compliance questions, your data-protection adviser has the last word.
The full migration, in seven steps.
- 01
Export your customers from your current system
Look for the export or download customers option in your dashboard and ask for a CSV. If you can't find it, email your provider and request it: you have the right to data portability. Do this before cancelling anything.
- 02
Give the file a quick check
Open it and check three things: there's a header row, phone numbers carry a prefix (+34…) and accents display correctly. If you see odd characters, save it again as "CSV UTF-8".
- 03
Create your Qomanda account
Signing up takes a few minutes and the 30-day trial asks for no card. Don't cancel your previous system yet: you'll use it during the overlap.
- 04
Upload the CSV from CRM › Customers › Import
Drag the file in and see the result before confirming: how many customers come in and which repeats get merged. Confirm and your CRM starts full, with every guest's visit history.
- 05
Set up your floor plan and services
Draw your tables and zones and set services, capacities and average duration. This is the part the export doesn't carry, and it's an afternoon's work; if you like, we do it with you.
- 06
Embed the booking engine on your website
Paste one line of code into your site and new bookings land straight in your panel, in 12 languages and with no per-cover commission. From that moment every direct booking is margin that stays with you.
- 07
Overlap for a few days and cancel when nothing's left
Serve the bookings you already had in the old system and let new ones come through Qomanda. When the old calendar empties, you cancel. No cold jumps, no scares.
CoverManager® is a trademark of its owner; we are not affiliated. Each system's export options depend on its provider.
Before you make the move.
What restaurants thinking about switching usually ask us. No fine print.
Yes. Qomanda imports customers from a CSV, the standard format booking systems export to, CoverManager included. You request the export from your current provider, upload it from CRM › Customers › Import and keep names, phones, emails and visit history, with duplicates already merged.
Fill your room.We handle the rest.
We move your guests and your floor plan across with you, and stay through the launch. You run the service; the software is on us.
€49/mo · no fees · 30 days free · cancel anytime