Win back the tables no-shows take from you
Every table that books and never turns up takes around €78 out of your till. At 500 bookings a month that's more than €15,500 a year. Qomanda puts up five barriers against it: SMS reminders that confirm or cancel in time, card deposits through Stripe charged onto your own restaurant's account, a waitlist that sells the empty slot again, a CRM that remembers who flaked, and analytics that tell you your real rate and what it costs you. All five come in one plan: €49/month per restaurant, no commissions, 30 days free and no card.
Five barriers that get people to show up
Run the numbers on your own service. Every ghost table takes around €78 with it: the full cover, plus the produce you had already bought and the staff already on the floor. At 500 bookings a month and the sector's average rate —3.3% in 2025— that's €1,292 every month. More than €15,500 a year walking out of your till without anyone sitting down.
Qomanda closes that hole with five levers that reinforce each other. The SMS reminds and confirms. The deposit makes flaking sting. The waitlist sells the empty slot again. Analytics show you which channel, which service and which day are failing you. And the CRM remembers who stood you up. All five are included in one plan: €49/month per restaurant, no per-cover and no per-booking commission. Set it up today and try it free for 30 days, no card.
See what empty tables cost you — and bring it down
Qomanda's analytics put the hole on screen: your no-show rate, how many tables and covers it represents, and where the failed bookings come from —your own engine embedded on your site, the phone or social media. At a glance you know whether the problem sits in one channel, one service or one weekday, so you push exactly there instead of guessing.
Next to it you get occupancy, average rating and the month-by-month trend. That's how you see in black and white that each measure brings the number down, and when you can ease off. It's included from day one of the trial.
SMS reminders: forgetfulness stops costing you tables
Most no-shows are forgetfulness, and forgetfulness is fixed with a timely nudge. Qomanda sends the SMS reminder before service with two clear exits: confirm or cancel. The absent-minded guest turns up; the one who can no longer make it warns you with time to spare, and that table goes back on the market instead of sitting empty.
The sector numbers measure it: unprotected bookings ran a 1.92% no-show rate and, with an SMS reconfirmation, settled at 1.52%. That's 21% fewer without asking anyone for a card. It's the lightest barrier for your guest, so leave it on permanently: it recovers tables every week and costs nobody anything.
Card deposits: no-shows drop to 0.66%
When flaking costs money, people stop flaking. This is the most powerful lever there is against no-shows: bookings secured with a card or prepayment ended up at a 0.66% no-show rate, against 1.92% for bookings with no protection. Almost 66% fewer.
Qomanda lets you ask for a deposit at the time of booking in three modes: card hold (bank fingerprint), a charge only if there's a no-show, or an upfront prepayment. The charge runs through Stripe onto your own restaurant's account: the money lands straight in your bank, never passes through Qomanda, and we don't take a cent per cover or per booking. Just your flat €49/month.
Put it where it hurts most —large parties, Friday and Saturday nights, key dates and guests who have already flaked— and let the SMS cover the rest. The services that carry your week stop depending on luck.
Waitlist: sell the empty slot twice
A last-minute drop doesn't have to be a lost table. Qomanda's waitlist keeps a queue of guests ready to walk in, so when a slot frees up —a no-show or a late cancellation— you fill it in minutes instead of eating the loss. On a full night that's the difference between losing a turn and billing it.
Paired with alerts, the reaction is immediate: you hear about the drop and you already know who to seat. The same table sells twice.
CRM: nobody stands you up twice unnoticed
Repeat offenders are stopped with memory. Qomanda's CRM keeps every guest's history: how many times they've booked, how many they've missed, team notes, VIP tags and their 14 allergens. The one racking up absences gets asked for a deposit next time; the regular gets the best table and gets called by name.
It's the same record that turns hospitality into an advantage: your floor team knows who they're talking to before the guest walks in. And all of it —analytics, SMS, deposits, waitlist and CRM— is in the €49/month. Start the 30-day trial without putting in a card.
Average no-show rate in Spanish hospitality in 2025, per TheFork (3.6% in 2024)
Revenue lost on every booked table that doesn't show up (€27 × 2.9 guests)
Revenue evaporating each year at a restaurant taking 500 bookings a month
No-show rate on bookings secured with a card or prepayment, vs. 1.92% unprotected (CoverManager)
Third-party figures as of 2026: no-show rate and average spend per TheFork (2025); rates by type of protection per CoverManager's analysis of 9,500 restaurants (Father's Day, 2025). The cost per table and the annual loss are sector estimates calculated from those averages; your real figure depends on your average ticket. The brands mentioned belong to their owners; we are not affiliated.
Before you make the move.
What restaurants thinking about switching usually ask us. No fine print.
The published data marks the path: unprotected bookings ran a 1.92% no-show rate; with SMS reconfirmation they dropped to 1.52% (21% fewer) and with a card or prepayment they fell to 0.66% (almost 66% fewer). Qomanda gives you both levers —SMS reminders and Stripe deposits— plus a waitlist, CRM and analytics to watch your real rate fall month by month. All in the same €49/month plan.
Fill your room.We handle the rest.
We move your guests and your floor plan across with you, and stay through the launch. You run the service; the software is on us.
€49/mo · no fees · 30 days free · cancel anytime